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TOLL FREE NUMBER(S):
| Phone Banking-24×7 | |
| Phone Banking-24×7 | 1800 425 3800 |
| National Toll Free No. For PMJDY | 1800 180 1111 |
| National Toll Free No. For PMJDY | 1800 11 0001 |
| Pensioners Helpline | 1800 112 211 |
| Pensioners Helpline | 1800 425 3800 |
| To block your card/Unauthorized transaction | 1800 1111 09 |
| Credit Cards | 1800 180 1290 |
| Pensioners Helpline | 1800 110 009 |
ALL INDIA NUMBER(S)
|
Credit cards |
1860 180 1290 |
| Customer Care-24×7 | 080-2659 9990 |
| Available Credit limit | 8422 8455 13 |
| Status of Credit card last payment | 8422 8455 15 |
| “BAL”CALL/SMS | 09223766666 |
| “BAL” SMS | 09223866666 |
| Unhappy with services-SMS | 8008202020 |
|
SBI Pension Loan |
9456594143 |
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Contact Centre: For more information and help, please call SBI’s 24X7 helpline number i.e. 1800-11-2211 (toll-free), 1800-425-3800 (toll-free) or 080-26599990.
Toll free numbers are accessible from all landlines and mobile phones in the country.
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| Office | Address | Email id |
|---|---|---|
| State Bank of India, Representative Office, Dubai, UAE | State Bank of India, Representative Office, P.O. Box – 126959 Room No. 110, 1st Floor, The Business Centre, Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai, Tel: +971 43537336 Fax: +971 43536199 |
|
| State Bank of India, Representative Office, Abu Dhabi, UAE | State Bank of India, Representative Office, P.O. Box – 111783, Office 2303, Commercial Tower (Tower A), Behind City Seasons Hotel / Honda Showroom, Electra Road, Abu Dhabi, UAE Tel: +971 24469488 Fax: +971 24469489 |
|
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Toll Free No – 1800 425 3800
| AdditionalToll Free Numbers |
| 1800-11-2211 |
| 080-26599990 |
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Contact 1800-11-2211 (toll-free)
1800-425-3800 (toll-free) or 080-26599990.
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Contact 1800-11-2211 (toll-free), 1800-425-3800 (toll-free) or 080-26599990.
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Contact Centre: For more information and help, please call SBI’s 24X7 helpline number i.e. 1800-11-2211 (toll-free), 1800-425-3800 (toll-free) or 080-26599990.
SBI Card: Help line Nos: 1800 180 1290; 39020202;
Email: feedback.gesbi@ge.com
Shri Roopam Asthana CEO:
roopam.asthana@ge.com
Mr Ajay Bharti, AVP, Customer Services
PO Bag 28, GPO, New Delhi- 110 001
Fax: 0124-3987306
SBI Card & Payment Services Ltd
DLF Infinity Towers, Tower B 2nd Floor
DLF Cyber City, Phase II, Gurgaon – 122 001
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Customer Support. 044-66195622 / 044-6619-5623.
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Corporate Accounts Group (CAG)
| CAG Branch | Tel. No. | Email Id | Address |
|---|---|---|---|
| CAG Branch, Mumbai | 022-61542626 022-61542707 | gm.cag@sbi.co.in | General Manager & Branch Head, State Bank of India, Neville House, J. N. Herdia Marg, Ballard Estate Mumbai Maharashtra 400001 |
| CAG Branch, BKC, Mumbai | 022-61709502 022-61709678 | gmcagbkc@sbi.co.in | General Manager & Branch Head, State Bank of India, The Capital, A – wing, 16th Floor, Bandra Kurla Complex, Bandra Mumbai Maharashtra 400051 |
| CAG Branch, New Delhi | 011-23475510 011-23495559 | gm.cagdel@sbi.co.in | General Manager & Branch Head, State Bank of India, Redfort Capital Parsvnath Towers, 4th & 5th Floor, Bhai Veer Singh Marg, Gole Market New Delhi Delhi 110001 |
| CAG Branch, Chennai | 044 –28576105 044- 28576115 | gm.cagche@sbi.co.in | General Manager & Branch Head, State Bank of India, 3rd Floor, Sigapi Achi Building, 18/3, Rukmini Lakshmipati Road, Egmore, Chennai, Tamil Nadu 600006 |
Regional Customer Care Numbers
| Local Head Office / Head of Grievances Redressal Machinery |
Helpline / Grievance Cell E-mail Address / Telephone Nos. |
|---|---|
| AHMEDABAD (State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli) General Manager State Bank of India, Local Head Office, Bhadra, Ahmedabad-380 001 |
E-mail: agmcustomer.lhoahm@sbi.co.in Grievance Cell Tel no. : (079) 25510883 , 25506648 , 25506050 Fax no. (079) 25506648 |
| AMARAVATI State Bank of India, Local Head Office, Amaravati Circle, Gun Foundary, Hyderbad-500 001 |
E-mail: agmcustomer.lhoand@sbi.co.in Grievance Cell Tel no. : (040) 23387435 , 23387727 |
| BANGALORE (State of Karnataka) General Manager State Bank of India, Local Head Office, 65, St. Mark’s Road, Bangalore-560 001. |
E-mail: agmcustomer.lhoban@sbi.co.in Grievance Cell Tel no. : (080) 25943030 , 25943500 Fax no. : (080) 22124018, 25943125 |
| BHOPAL (States of M.P. Chhatisgarh) General Manager State Bank of India, Local Head Office, Hoshangabad Road, Bhopal-462 011 |
E-mail: agmcustomer.lhobho@sbi.co.in Grievance Cell Tel no. : (0755) 2576851, 2575226 Fax no. : (0755) 4059200 , 2550106 |
| BHUBANESWAR (State of Orissa) General Manager State Bank of India, Local Head Office , 111/1, Pandit Jawaharlal Nehru Marg, Bhubaneswar Orissa-751 001. |
E-mail: agmcustomer.lhobhu@sbi.co.in Grievance Cell Tel no. : (0674)2396580 , 2396582 fax no. : (0674) 2390248 |
| CHANDIGARH (U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of Haryana other than those mentioned under Delhi) General Manager State Bank of India, Local Head Office, Sector-17-B, Chandigarh-160 017 |
E-mail: agmcustomer.lhocha@sbi.co.in Grievance Cell Tel no. : (0172)2707391 2707390, 4567633,4567193,4567120 Fax no. (0172) 2713968 , 2720234 |
| CHENNAI (State of Tamil Nadu & U.T. of Pondicherry) General Manager State Bank of India, Local Head Office, Circletop House, 16 , College Lane, Chennai-600 006. |
E-mail: agmcustomer.lhoche@sbi.co.in Grievance Cell Tel no. : (044) 28214285, 28266141 Fax no : (044) 28214381 |
| DELHI States of Delhi, Rajasthan,Uttaranchal & part of Haryana U.P. Districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr. Haryana Districts of Faridabad, Gurgaon and Sonepat. Uttranchal All Districts General Manager, State Bank of India, Local Head Office , 11, Sansad Marg, New Delhi-110 001. |
E-mail: agmcustomer.lhodel@sbi.co.in Grievance Cell Tel no. : (011)23407121, 23407657, 23407447, 23407480 Fax no. (011) 23361969 |
| GUWAHATI (7 States of North-East) General Manager State Bank of India, Local Head Office , A.T. Road, Bharalumukh , Post Box No. 103, Guwahati-781 009. |
E-mail: agmcustomer.lhoguw@sbi.co.in Grievance Cell Tel no. : (0361)2237663, 2237513 Fax no. (0361) 2237664 , 2237819 |
| HYDERABAD (State of Andhra Pradesh) General Manager State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad – 500 095. |
E-mail: agmcustomer.lhohyd@sbi.co.in Grievance Cell Tel no. : (040)24756925, 23466108 Fax no. (040) 24751010 |
| JAIPUR State Bank of India, Local Head Office, Tilak Marg, C-Scheme, Jaipur – 302 005. |
E-mail: agmcustomer.lhojai@sbi.co.in Grievance Cell Tel no. : (0141)2256326, 2256327, 2256328 |
| LUCKNOW (State of U.P. covering districts other than those mentioned under New Delhi) General Manager State Bank of India, Local Head Office, New Administrative Bldg. , Motimahal Marg , Hazratganj , Lucknow-226 001. |
E-mail: agmcustomer.lholuc@sbi.co.in Grievance Cell Tel no. : (0522) 2201492 , 2201496, 2234012, 2295936, 2230401 Fax no. (0522) 2282573, 2231463 |
| MAHARASHTRA (The State of Maharashtra (excluding districts of Mumbai City, Mumbai Suburban, Thane, Palghar and Raigad) and the State of Goa.) General Manager State Bank of India , Local Head Office , Bandra Kurla Complex Mumbai-400 051. |
E-mail: agmcustomer.lhomum@sbi.co.in Helpline (022) 6445525 , 26445524 Grievance Cell Tel no. : 26445532, 26445533, 26445432 ATM Department 55514539, 55514540 Housing & Personal Loan 26445543, 26445542 Fax no. (022) 26445505, 26445535, 26445530, 26445464 |
| MUMBAI(Metro) (The districts of Mumbai City, Mumbai Suburban, Thane, Palghar and Raigad in the State of Maharashtra.) General Manager State Bank of India , Local Head Office , Bandra Kurla Complex Mumbai-400 051. |
E-mail: agmcustomer.lhomum@sbi.co.in Helpline (022) 6445525 , 26445524 Grievance Cell Tel no. : 26445532, 26445533, 26445432 ATM Department 55514539, 55514540 Housing & Personal Loan 26445543, 26445542 Fax no. (022) 26445505, 26445535, 26445530, 26445464 |
| PATNA (States of Bihar and Jharkhand) General Manager State Bank of India, Local Head Office, Judges Court Road, Patna-800 001. |
E-mail: agmcustomer.lhopat@sbi.co.in Contact Number : 0612-2238388 Grievance Cell Tel no. : (0612)2209078 & 2209005,2209080 Fax no. (0612) 2209006, 2209072, 2238388 |
| THIRUVANANTHAPURAM (State of Kerala) General Manager State Bank of India, Local Head Office, Poojappura Thiruvananthapuram, Pin-695 012 |
E-mail: agmcustomer.lhotri@sbi.co.in Grievance Cell Tel no. : (0471)2192333, 2192555, 2192666, 2192260 |
All Circle Nodal Officer
| Circle | Address | Telephone No. | Email I’d | Network | Nodal Officer | Fax No |
|---|---|---|---|---|---|---|
| AHMEDABAD | Local Head Office, Bhadra, Ahmedabad, 380001 | 07925506577 | agmcustomer.lhoahm @sbi.co.in | 1 | General Manager NW1 | 07925506577 |
| 07925500673 | 2 | General Manager NW2 | 07925503172 | |||
| 07925506705 | 3 | General Manager NW3 | 07925507613 | |||
| BANGALORE | Local Head Office, 65, St Mark’s Road, Bangalore 560001 | 08025943026 | agmcustomer.lhoban@ sbi.co.in | 1 | General Manager NW1 | 08022124018 |
| 08025943038 | 2 | General Manager NW2 | 08025943040 | |||
| KOLKATA | Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001 | 03322436524 | agmcustomer.lhokol@s bi.co.in | 1 | General Manager NW1 | 03322438240 |
| 03322435743 | 2 | General Manager NW2 | 03322108322 | |||
| 03322624480 | 3 | General Manager NW3 | 03322130263 | |||
| BHOPAL | Local Head Office, Hosangabad Road, BHOPAL, 462011 | 07554288010 | agmcustomer.lhobho@ sbi.co.in | 1 | General Manager NW1 | 07554288010 |
| 07552575987 | 2 | General Manager NW2 | 07552764693 | |||
| 07552575983 | 3 | General Manager NW3 | 07552763290 | |||
| BHUBANESWAR | Local Head Office, III/I, Pt. J L Nehru Marg, 751001 | 06742391772 | agmcustomer.lhobhu@ sbi.co.in | 1 | General Manager NW1 | 06742396018 |
| 06742391860 | 2 | General Manager NW2 | 06742393925 | |||
| CHANDIGARH | Local Head Office, Sector 17 A, Chandigarh, 160017 | 01722703315 | agmcustomer.lhocha@ sbi.co.in | 1 | General Manager NW1 | 01722725391 |
| 01722704957 | 2 | General Manager NW2 | 01722703520 | |||
| CHENNAI | Local Head Office, Circle Top House, 16, College lane, Chennai, 600006 | 04428214116 | agmcustomer.lhoche@ sbi.co.in | 1 | General Manager NW1 | 04428214186 |
| 04428217581 | 2 | General Manager NW2 | 04428217589 | |||
| DELHI | State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001 | 01123407121 01123407122 | agmcustomer.lhodel@ sbi.co.in | 1 | General Manager NW1 | 01123744197 |
| 01123407231 01123407657 01123407227 | 2 | General Manager NW2 | 01123344367 | |||
| 01123407258 01123407447 | 3 | General Manager NW3 | 01123344365 | |||
| GUWAHATI | State Bank of India Local Head Office, G.S. Road, P.O. Assam | 03612237556 | agmcustomer.lhoguw @sbi.co.in | 1 | General Manager NW1 | 03612237563 |
| 03612237531
|
2 | General Manager NW2 | 03612337675 | |||
| HYDERABAD | State Bank of India Local Head Office, Bank Street, Koti, Hyderabad 500 095 | 04023466512 | agmcustomer.lhohyd@ sbi.co.in | 1 | General Manager NW1 | 04024756988 |
| 04023466522 | 2 | General Manager NW2 | 04024758724 | |||
| 04023466542 | 3 | General Manager NW3 | 04023466465 | |||
| LUCKNOW | State Bank of India Local Head Office, Moti Mahal Marg, Lucknow 226 001 | 05222201492 | agmcustomer.lholuc@s bi.co.in | 1 | General Manager NW1 | 05222234157 |
| 05222201496 | 2 | General Manager NW2 | 05222282573 | |||
| 05222233930 | 3 | General Manager NW3 | 05222234026 | |||
| MUMBAI | State Bank of India Local Head office, “Synergy”, Plot No. C6, ‘G” Block, Bandra Kurla complex, Bandra(E),Mumbai | 02226445506 | agmcustomer.lhomum @sbi.co.in | 1 | General Manager NW1 | 02226445504 |
| 02267514507 | 2 | General Manager NW2 | 02267514505 | |||
| 02267514403 | 3 | General Manager NW3 | 02267514402 | |||
| MUMBAI | State Bank of India Local Head office, “Synergy”, Plot No. C6, ‘G” Block, Bandra Kurla complex, Bandra(E),Mumbai | 02267514502 | agmcustomer.lhomum @sbi.co.in | 4 | General Manager NW4 | 02267514505 |
| PATNA | State Bank of India Local Head Office, Judges Court Road, Patna 800 001 | 06122209082 | agmcustomer.lhopat@ sbi.co.in | 1 | General Manager NW1 | 06122209006 |
| 06122209010 | 2 | General Manager NW2 | 06122209009 | |||
| 06122219179 | 3 | General Manager NW3 | 06122219869 | |||
| THIRUANANTHAP URAM | State Bank of India Local head Office, S.S. Kovli Road, Thampanoor, | 0471-2192604 | agmcustomer.lhotri@s bi.co.in | 1 | General Manager NW1 | |
| 0471-2192605 | 2 | General Manager NW2 | ||||
| 0471-2192606 | 3 | General Manager – NW-3 | 0471-2350568 |